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Business Analysis

Business Analysis Services

Know what your business needs and how to achieve it with our business analysis services company. 

Define business problems before we code solutions.

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    • mvp definition
    • product development roadmap
    • technology assessment
    • market research
    • strategic planning
    • competitive analysis
    • gap analysis
    • business transformation strategy

    Custom BA services—perfectly aligned with your needs

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    Product discovery services

    Build a solid project’s foundation. We conduct a thorough business analysis—from top to bottom—for maximum impact.

    • All-in-one service
    • No team management
    • Access to tools and resources
    • Objective perspective

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    Dedicated business analyst

    Empower your team with dedicated BA expertise. Gain full control and manage an augmented business analyst.

    • No talent scouting hassle
    • Complete control
    • Onboarding support
    • Short- and long-term cooperation
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    Need help hiring a BA?

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      Business analysis services: in stages

      Use business analysis as a compass to navigate your organization’s growth. Read more about the stages of business analysis and deliverables.

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      Elicitation

      What we do:

      • Interviews
      • Competitors analysis
      • Documentation analysis
      • Reverse engineering

      What you get:

      • Meeting minutes—Interviews and brainstorms recordings
      • Documents—Gathered and classified project documentation 
      • Gap analysis—Documented ”As is” and “To be” states
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      Analysis

      What we do:

      • Project scope definition
      • Requirements prioritization
      • Implementation stages definition
      • Dependencies and constraints analysis

      What you get:

      • Feature list—Selection of requirements and work items
      • User story map—Backlog organized by epics (modules) and releases
      • Wireframes and diagrams—Visual representation of scope in view of Ul wireframes + additional diagrams

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      Documentation

      What we do:

      • Writing requirement specifications
      • User stories creation
      • Roles identification 
      • KPIs and acceptance criteria identification

      What you get:

      • User stories—Backlog of tasks with defined acceptance criteria
      • Scenarios—Detailed logic description and use cases
      • RACI matrix—Description of roles and responsibilities in a project.
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      Validation

      What we do:

      • Stakeholder interviewing
      • Feedback collection
      • Document adjustment
      • Requirement testing

      What you get:

      • User stories—Validated and approved
      • Scenarios—Validated and approved
      • RACI matrix—Validated and approved

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      Continuous requirements management

      What we do:

      • Change request collection
      • Analysis of change requests
      • Requirements change validation
      • Documentation update

      What you get:

      • Continuous project support
      • Change request management
      • Up-to-date documentation

      We work with businesses of any scale

      CodeIT partners with businesses at every phase, offering scalable solutions tailored to specific goals, regardless of company size.

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      Startups

      We help startups turn their ideas into successful businesses with a tailored approach to each stage of growth. Define your MVP requirements to bring your product to life quickly and cost-effectively.

      • Market research and analysis
      • Business model development 
      • SWOT analysis
      • Product development roadmap
      • Competitive analysis
      • MVP definition
      • User research
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      Established businesses

      CodeIT supports established businesses in enhancing efficiency and staying competitive in evolving markets. We help run strategic planning and facilitate change management.

      • Gap analysis
      • Technology assessment
      • Process mapping and optimization
      • KPIs development
      • Strategic planning
      • Cost-benefit analysis
      • Change management
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      Large enterprises

      We help startups turn their ideas into successful businesses with a tailored approach to each stage of growth. Define your MVP requirements to bring your product to life quickly and cost-effectively.

      • Business process improvement
      • Data analytics and business intelligence
      • Regulatory compliance check
      • Business transformation strategy
      • Acquisitions analysis
      • CRM/ERP implementation strategy
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      Get BA services tailored to your business

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        Deep business analysis expertise

        Opt for business analysis services to get data-driven insights and actionable strategies to make informed decisions that align with your business goals.

        Conducting an analysis of current functionalities and documenting them to enhance update efficiency.

        Make a deep dive into your potential users’ needs. Form an ideal customer profile to build solutions your clients need.

        Investigating competing products and analyzing market insights to select the must-have feature.

        Understand users’ interactions with a product. Use detailed customer maps to improve the user experience.

        Describing all the components of the system and the behavior of its elements to better understand how it should work.

        Validate your business idea by releasing an MVP with the most crucial features. Launch fast and with minimal investments.

        Pick the most relevant technologies that meet your project goals and existing technological limitations.

        Finding external tools and libraries to enrich the product’s functionality and optimize processes.

        Create a well-thought-out team structure. Define roles and responsibilities. Pick the best communication and collaboration tools.

        Ensure your product matches 100% of regulatory requirements and security standards.

        The creation organization of all the required project documentation to describe the solution and create a knowledge base.

        Analyze potential risks and bottlenecks of your project. Develop contingency plans and ensure project resilience.

        Business analysis outputs

        Delve into the valuable outputs of our business analysis services, designed to empower your project’s success.

        System requirements specification

        A project’s blueprint outlining what the system needs to do and what components to comprise.

        Competitive market analysis report

        Discover the core values and strengths of your competitors. Understand how to win the competition race.

        Product business model

        A detailed description of product development stages is outlined in a lean canvas. It also describes how a product will generate revenue.

        Development cost and time estimates

        Get a detailed description of your project’s implementation cost. Also, get a product development roadmap with time frames.

        Gap analysis report

        Identify the difference between the current state of our business and the goals you strive to achieve.

        Customer journey map

        The step-by-step visualization of user experience defines all the steps required to achieve certain results.

        Target audience report

        Understand your clients and define the ideal customer portrait to develop a solution perfectly tailored to the clients’ needs.

        SWOT analysis report

        Evaluate the key strengths, weaknesses, opportunities, and threats of your business model.

        UI/UX prototypes

        Create an interactive prototype of a product, outlining the visual representation of its core components.

        Data models

        A document defining the structure of data, its flow across the organization, and permission access for each role.

        Backlog of tasks

        A prioritized list of tasks must be completed to implement a digital solution and successfully release it.

        Epics and user stories

        The decomposed backlog of tasks comprises the description of features to develop, with a definition of what is done for each.

        Defined team set

        The list of roles required to complete all the tasks. Also, the list comprises tech skills requirements for each role.

        RACI matrix

        Understand your team set structure with assigned roles, responsibilities, and accountability.

        Risk assessment and mitigation plan

        Identify potential solution implementation risks and create plans on how to overcome the defined challenges.

        Tech stack definition

        Pick the right technologies for building your digital solution, considering the tech constraints of the existing systems.

        Skipping business analysis—risks

        The absence of a clear roadmap increases the risk of project failure or budget overrun. These are the foremost risks associated with skipping the business analysis phase.

        Ambiguity of business goals

        The lack of clearly defined business goals results in misunderstanding between stakeholders and pursuing misaligned goals.

        Inadequate strategic planning

        Without business analysts, organizations risk failing strategic planning because of inadequate analysis or ignoring key points.

        Budget overrun

        Insufficient planning and change requests lead to unexpected expenses in implementing change requests.

        Technical debt and rework

        Unforeseen technical challenges may appear during the development because of a lack of a solid foundation of requirements.

        Increased failure risk

        The absence of a clear roadmap and risk mitigation plans is a foundation for the appearance of unforeseen issues and increased costs.

        Integration challenges

        If a project is poorly assessed, you may face challenges with integrating third-party software.

        Misaligned features

        Uninformed decisions may lead to the development of features that deliver zero value or that users don’t need.

        Compliance issues

        A project might miss critical compliance considerations if the business analysis stage is ignored.

        Lower user satisfaction

        The lack of in-depth research leads to the risk of the final product not matching the needs of customers.

        When to opt for business analysis

        Unsure about the need for business analysis services? Check out the cases when your project may require BA input.

        Unclear business goals

        A project’s business goals are unclear, making it challenging to align teams, measure success, or determine the project’s direction.

        Scaling business

        As your business is scaling up, processes need to be updated, considering requiring strategic planning and increased complexity.

        Unclear communication flow

        Unclear communication and reporting flow lead to delays, confusion, and missed deadlines.

        Undefined tech tasks

        Tech teams struggle without clearly defined tasks, leading to inefficiencies, rework, and misaligned priorities.

        Stakeholder misalignment

        No consensus between two or more stakeholders can derail a project and misalign business goals.

        High complexity scope

        Large projects with extensive scope require careful management of resources, timelines, and risks.

        Long-term project

        A long-term project requires a roadmap with clear milestones and agility to tackle changing requirements.

        Need for documentation

        Well-prepared documentation is required to maintain project clarity and provide reliable instructions.

        Priority confusion

        When team members can’t effectively identify priorities,  productivity and project progress drop.

        Compliance concerns

        Meeting regulatory requirements is crucial to avoid legal issues and ensure the project aligns with industry standards.

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        Put your project on the right track

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          Industries we work with

          Opt for business analysis expertise across a wide range of industries. We understand the unique challenges and peculiarities of each industry.

          Healthcare

          Streamline workflows, improve data analysis, enhance patient experiences, and build regulatory-compliant applications.

          E-learning

          Design and develop top-tier online learning systems that are perfectly aligned with business needs and ensure effective knowledge sharing.

          E-commerce

          Analyze customer needs and build user-centric online platforms that provide a seamless shopping experience that drives sales.

          Fintech

          Ensure the fintech project meets the highest security standards and delivers a seamless user experience.

          Manufacturing

          Identify the opportunities for automating shop floor operations and implementing data analysis tools.

          Logistics

          Find the best solutions for optimizing visibility and efficiency across your supply chain.

          How BAs collaborate & deliver value

          Business analytics deeply integrates into teams, providing all team members with useful artifacts and step-by-step plans. Explore how they collaborate effectively with other roles when providing business analysis services.

          Help interpret business goals into well-documented technical requirements and user stories.

          • Workshops for clarifying and discussing technical requirements
          • User stories and acceptance criteria description
          • Technical documentation creation and maintenance

          The artifacts shared by a BA help understand user needs for developing user-centric UX/UI design.

          • User behavior research
          • Ensuring the UI/UX design matches the project requirements
          • Feedback gathering, analysis, and translation

          BAs are involved in identifying acceptance criteria to ensure that a product meets all the requirements.

          • Defining acceptance criteria for developed features
          • Test cases development, matching project requirements
          • User acceptance testing participation

          Help identify what data needs to be collected and what insights are expected to be extracted.

          • Data requirements and sources definition
          • Collected data review and validation 
          • Reports and dashboard design creation

          Collaborate with PMs for project planning, scheduling, resource allocation, risk management, etc.

          • Kick-off meetings to define project goals
          • Project timeline and budget estimation
          • Risks and bottlenecks identification
          • Provide regular status updates
          • Managing change request

          Requirements gathering, providing project updates, and validating artifacts. 

          • Interviews and product vision documentation
          • Clear and consistent communication
          • Project updates sharing and feedback collection
          • Project requirements prioritization
          • Change requests gathering and analysis

          Assists product owners in composing a backlog of tasks and decomposing them into user stories.

          • Backlog management and refinement
          • Writing detailed descriptions for epics and user stories
          • Alignment of development roadmap with stakeholders’ request
          • Sprint review and feedback gathering

          Benefits of business analysis

          Streamline processes by following clearly defined workflows and using prepared documentation.

          Clear product vision

          Ensure all stakeholders have the same product vision with a well-defined roadmap for your project’s success.

          Optimized product

          Clearly define project requirements and develop a product your customers need that perfectly aligns with business goals.

          Clear communication

          Identify roles and communication channels. Create transparent communication and reporting workflows that eliminate confusion.

          Project documentation

          Thoroughly document project requirements, change requests, and strategic decisions for future reference.

          Smooth task management

          Create a professional-grade project management environment to keep tasks organized and track completion.

          Reduced risks

          Keep the proactive approach to identifying possible risks/bottlenecks and create mitigation plans for seamless product development.

          On-time delivery

          Meet planned deadlines and avoid costly delays caused by insufficient planning and unforeseen change requests.

          Transparent processes

          Gain a complete visibility of the project lifecycle by having all the procedures clearly described.

          Change management

          Make your project agile. Capture, analyze, and seamlessly implement change requests, avoiding budget overruns.

          Supercharge your project with CodeIT

          The business analysis services provided by CodeIT are backed by our expertise and dedication to clients’ success.

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          In-person meetings

          Want to discuss all the project’s details in your office? It will take us up to two business days to meet you anywhere in the world.

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          Focused on success

          We bring our expertise together to discuss and develop solutions that directly impact your business success.

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          Business synergy

          CodeIT is dedicated to creating a collaborative environment where we and our clients can leverage each other’s strengths.

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          We know how to kick off and manage your project right

          FAQ

          The business analysis services dedicated to a project help an organization and its stakeholders to better understand business goals and find the best ways to achieve them.

          BAs interview stakeholders, document requirements, research, validate ideas, etc. Moreover, business analysts ensure alignment between project objectives and technical implementation.

          Result: Team members have thoroughly defined scope and requirements, prioritized list of tasks, and data-baked strategic decisions.

          Business analysis is a crucial service that helps kick off a project on the right track and achieve the desired results by following a defined plan. The foremost activities conducted by a BA expert include:

          • Stakeholder interview — to define the business vision, project requirements, and business goals.
          • Market and competition analysis — to gather information about the state of the market and existing competitors that should be outperformed. 
          • Requirements elicitation and analysis— to understand the real business needs and priorities. Defining the best ways to achieve the outlined project goals.
          • Documentation creation — the detailed description of project requirements, task to release, features to be developed, acceptance criteria, project budget & timeline, etc.
          • Idea validation — ideas sharing and validation, feedback gathering, and documentation update. 
          • Change management — continuous change request collection and management. Project documentation update.

          Business analysts cooperate in many roles in a project, helping to understand tasks and maintain consistent communication. The top roles BAs work with and what they do are:

          • Stakeholders
            • Gather project requirements and validate artifacts
            • Document product vision and communicate
            • Share project updates and collect feedback
            • Prioritize project requirements and analyze change requests
          • Project managers
            • Plan, schedule, allocate resources, and management risk 
            • Estimate project timeline and budget
            • Identify risks and bottlenecks
            • Provide regular status updates
            • Manage change requests
          • Software engineers
            • Create technical requirements and user stories
            • Clarify and discussing technical requirements
            • Create and maintain technical documentation

          Business analysts cooperate in many roles in a project, helping to understand tasks and maintain consistent communication. The top roles BAs work with and what they do are:

          • Quality assurance (QA)
            • Define acceptance criteria
            • Develop test cases
            • Participate in acceptance testing
          • UX/UI designers
            • Research user behavior
            • Ensure the UI/UX design aligns with project requirements
            • Gather, analyze, and translate feedback
          • Data analysts
            • Define data requirements and sources
            • Review and validate collected data
            • Design reports and dashboards
          • Product owners
            • Manage and refine a backlog
            • Write detailed descriptions for epics and user stories
            • Align the development roadmap with stakeholders’ requests
            • Participate in sprint reviews and gather feedback

          The input of a business analyst helps build a strong foundation and put the project on the right track. The key benefits of business analysis are as follows:

          • Clear product vision—ensure all stakeholders have a unified vision.
          • Smooth task management—organize tasks and track their completion.
          • Reduced risks—identifying and mitigate potential risks.
          • On-time delivery—meet deadlines and avoid costly delays.
          • Optimized product—develop products aligned with customer needs and business goals.
          • Clear communication—establishing transparent communication and reporting workflows.
          • Project documentation—maintain thorough documentation for future reference.
          • Transparent processes—gain visibility into the project lifecycle.
          • Change management—implement change requests to keep the project agile.

          The key deliverables of business analysis services include:

          • System requirements specification (SRS) — a blueprint outlining system components and behavior.
          • Customer journey map — visualization of user interactions.
          • Product business model — development stages and revenue generation strategy.
          • Target audience report — ideal customer profile.
          • Competitive market analysis report — competitor strengths and market insights.
          • UI/UX prototypes — visual representation of product components.
          • Backlog of tasks — prioritized list of tasks.
          • Epics and user stories — detailed descriptions of features and tasks.
          • Defined team set — list of roles and responsibilities.
          • Development cost and time estimates — cost breakdown and project timeline.
          • RACI matrix — roles, responsibilities, and accountability.
          • Data models — structure and flow of data.
          • Tech stack definition — relevant technologies for project goals.
          • Risk assessment and mitigation plan — identification and management of risks.
          • Gap analysis report — current product state compared to desired goals.
          • SWOT analysis report — evaluation of strengths, weaknesses, opportunities, and threats.

          Avoiding business analysis can lead to several risks, including:

          • Misaligned features
          • Ambiguity of business goals
          • Inadequate strategic planning
          • Technical debt and rework
          • Increased failure risk
          • Lower user satisfaction
          • Compliance issues
          • Integration challenges
          • Budget overrun

          Yes, business analysts can assist with existing software and process optimization by:

          • Conducting analysis of current functionalities
          • Market and competitor analysis
          • System architecture optimization
          • Target audience analysis
          • Documentation development
          • Customer journey mapping
          • Risk analysis
          • Technology stack proposal
          • Mvp scope design
          • Team establishment
          • Regulatory and compliance analysis

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