For these purposes the platform needs to provide further functionality:
- Look through the full profiles of Carers (the general information, verification, ratings, services offered, qualifications, experience, availability, rates) and Care Seekers (personal information, services required, caring details, general information);
- Exchange messages with the person users want to work with, create and sign offers online;
- Arrange appointments, share and control the schedule;
- See the list of people users already work with and create a list of people users plan to work with in future;
- Leave and receive feedback;
- Make and receive payments, track the payment history;
- Open a dispute with a person, if there are some troubles or misunderstanding during the cooperation.