Process Manager

We are seeking a dynamic Process Manager to create new and improve the efficiency of our existing business processes. In this role, you will be responsible for creating new and evaluating the efficiency and costs of established processes, developing improvement strategies, and facilitating changes.

required skills

  • Exceptional written and verbal communication skills
  • Good knowledge of IT industry processes
  • Intermediate English level
  • Good analytical and troubleshooting skills
  • Basic knowledge of Project Management
  • Thirst to learn

would be a plus

  • Bachelor's degree in business management, process control management, or similar
  • 2+ years experience as a process manager
  • Business Process Model and Notation (BPMN)
  • Ability to identify cost-saving measures and improvement strategies


  • Update and manage a strategy of company processes
  • Create new, update, and optimize existing business processes
  • Managing an internal library of processes, procedures, and policies to keep it consistent
  • Analyzing the efficiency and costs of existing business processes
  • Overseeing the implementation of new business processes
  • Roll out business processes in the company
  • Act as a manager and executor at the stage of starting a process in the company
  • Troubleshooting and support new business processes

being a member of the CodeIT team means

  • Career Path and growth opportunities (seniority level system, individual development plan, technical leads)
  • Compensation of participation in conferences and workshops, invited experts
  • Development of soft skills (people management and emotional intelligence training)
  • Free access to the company account on Udemy educational platform
  • Internal library
  • Corporate English courses and communication with clients from English-speaking countries
  • Experienced and supportive team members
  • Paid time off (vacation, sick-leave, remote work)
  • Legal support
  • Joyful corporate events, team buildings, hobbies, and sport communities
  • Well-equipped office located in the center of Kharkiv
  • Discounts and bonuses of IT Loyalty program
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